Casual Administration Assistant (Friday & Saturday) – Flex & Flow Pilates Studio

About the Role:

We’re seeking a dedicated and driven Casual Administration Assistant to support the day-to-day operations of our studio. This role will begin with casual hours on Fridays and Saturdays, with potential to expand.

Perfect for someone who is highly organised, customer-focused, has a keen eye for detail, communicates clearly, and genuinely cares about fostering a strong and inclusive community.

Key Responsibilities:

  • Provide customer service via email, in person, and on the phone, ensuring a welcoming and supportive experience for all clients.

  • Manage client accounts and assist with bookings, inquiries, class schedules, payments, and cancellations.

  • Operate booking systems, direct debit, and payment platforms efficiently.

  • Maintain studio cleanliness and organization to create a professional and inviting space.

  • Assist with emails, data entry, and general administrative tasks.

  • Confidently create and manage email campaigns to engage with our community.

  • Support studio events and workshops to help foster a strong and inclusive community.

  • Have a basic understanding of Pilates and its benefits to better assist clients.

Key Selection Criteria:

  • Experience in an admin, reception, or customer service role

  • Familiarity with our booking system Mindbody (preferred)

  • Strong organisational skills and high attention to detail – including accuracy in grammar, written communication, and verbal communication

  • A friendly and professional communication style

  • Ability to work independently and as part of a team

  • An interest in Pilates, wellness, or movement

Why Join Us?

  • Work in a welcoming and supportive studio environment

  • Be part of a team that values inclusivity and well-being

  • Perks include a Complimentary Pilates membership!

Location: Flexible work arrangements, include working across our five locations and remotely.

To apply, send your resume and a brief cover letter to admin@flexandflowpilates.com.au

Applications close midnight Friday, 1st May 2026.